Senior Officer (m/f/d) Fundraising Development

Purpose of the Role

The role is situated within IRC's Mass Market Fundraising Team (MMDE), which is responsible for the acquisition, development, and stewardship of individual donors in Germany. As Senior Officer Fundraising Development, you will play a key role in planning and creating content and communications that inspire donations and promote an engaging donor experience. Your work focuses on strengthening donor engagement and increasing fundraising revenue through content and programme development.

Aufgaben

• Create engaging content for donor journeys and donor communications across digital acquisition, email, direct mail, and telemarketing.
• Support colleagues in the private market with audience-specific content, such as face-to-face pitches and website copy.
• Work with colleagues in other national markets and the global support team to keep content aligned.
• Test and improve content and formats on an ongoing basis to raise income and impact.
• Analyse web and digital campaign performance to guide content and testing decisions.
• Take responsibility for KPIs and income targets, and ensure campaign reports capture learnings.

Anforderungsprofil

• Relevant university degree or at least 2-4 years of practical experience in donor and/or customer acquisition, retention, and content development (ideally in a non-profit/NGO context).
• Proven ability using analytics and reporting to inform channel and content decisions (primarily ROI).
• Experience creating and adapting fundraising content across formats and channels using design tools such as Canva or Adobe Creative Cloud (especially Adobe Premiere).
• Experience using Salesforce or an equivalent CRM.
• Excellent written and spoken German (C1 level or above) and fluent English.
• Strong IT skills, particularly Microsoft Office (especially Excel).
• Desirable: Experience working with agencies/vendors and knowledge of applying AI tools to support fundraising activities.

Benefits

• Starting salary of 51,428.58 Euro gross per year with an annual salary increase.
• 30 days of annual leave.
• Flexible hybrid-work options (working hours, office/home-based).
• Attractive employee benefits: gym membership, company pension scheme, shopping vouchers, childcare subsidy, job bike leasing, and subsidized Deutschlandticket.
• Training and professional development opportunities, including free language courses.

Rahmenbedingungen

Workload: Full-time or Part-time (32–40 hours/week)
Duration: Initially limited to 7 months